If you look after people — a client list, a group of regulars, a family office, a roster of travellers — you are already a concierge. What you do not have is something answering all of them at once, at 3am, in the language they asked in. That is what NUM does, and it sends the work to your people first.
What it looks like
Tom is your driver. NUM did not find him, replace him, or take a cut of him. It texted him, got the confirmation, and told your client. If Tom had been busy, or if there were no Tom in that city, NUM would have gone looking — and told you what it found before anything was booked.
The order it works in
If they said Tom, it texts Tom. Named people are never routed around.
Your own drivers, guides, restaurants and fixers — ranked by who is nearest and who has said yes to this kind of job before.
If your book does not reach that city, NUM texts other NUM hosts who do, and brings you back a few real quotes.
Only if nobody human can take it. Flights, cars and stays through licensed booking partners, so nothing simply goes unanswered.
We are not trying to become your clients’ concierge. You are. Your clients stay yours, your suppliers stay yours, and the relationships you spent years building are not ours to route around.
NUM is the thing that answers at 3am when you are asleep, keeps twelve requests straight at once, and remembers that Mr. Adeyemi does not eat shellfish and always wants the second-floor table.
If we ever send one of your clients to someone else while your own person was available and willing, we have broken the product, not just the promise.
What you get
One thread per client. NUM reads what they want, asks the questions you would have asked, and only comes to you when a human actually needs to decide something.
Add your people once — drivers, boats, restaurants, guides, the woman who can always get a table. NUM texts them, chases them, and confirms back.
Travellers already asking NUM for exactly what you do, in the places you cover. You choose what you take. Nothing is assigned to you.
The concierge is live and running trips today. The host side is being built now, with a first group of hosts helping shape it.
That means you get terms and influence a later host will not, and it means some of this will be rough while we build it around how you actually work. We would rather say that than let you find out.
Tell us who you look after and where. If it fits, we will set you up ourselves and build the first version around your book — not the other way round.
Apply to host — info@5arz.comNo fee to apply. No exclusivity. You keep your clients and your people.