Passport gone at BJM? Here’s your way home.
Lost or stolen at Bujumbura Melchior Ndadaye International Airport, Bujumbura: this is the nearest help for your passport, the number to call, and what each government asks you to bring.
Nearest help from BJM
- US: US Embassy in Bujumbura, 8 km away.
- Canadian: Canadian High Commission in Nairobi (Kenya), 864 km away.
- Australian: Australian High Commission in Nairobi (Kenya), 864 km away.
- Indian: Indian High Commission in Kampala (Uganda), 544 km away.
- Mexican: Mexican Embassy in Nairobi (Kenya), 859 km away.
Your embassy or consulate, by passport
US Embassy, Bujumbura
8 km from BJM in a straight line
No UK mission listed in Burundi
British nationals here get help from a mission in a nearby country. Use the official finder.
Canadian High Commission in Nairobi, Kenya (covers Burundi)
864 km from BJM in a straight line
Australian High Commission in Nairobi, Kenya (covers Burundi)
864 km from BJM in a straight line
Indian High Commission in Kampala, Uganda (covers Burundi)
544 km from BJM in a straight line
Mexican Embassy in Nairobi, Kenya (covers Burundi)
859 km from BJM in a straight line
Distances are straight-line from the terminal area; the drive is longer. Directions open Google Maps from BJM. Where we only know a post’s city, the distance is to the city centre.
Get the right document, first time
Emergency passport
Report it with Form DS-64, then apply in person at a US embassy or consulate on Form DS-11. If you need to travel before a full passport can arrive, ask for a limited-validity emergency passport, valid for up to a year.
Emergency travel document
Apply online for an emergency travel document if you need to travel within 6 weeks. It costs £125, isn’t refunded, and is usually ready to collect 2 working days after you apply.
Emergency passport
Contact the nearest Government of Canada office as soon as you can; if you urgently need to travel, you can apply for an emergency passport there. Replacing a lost or stolen passport that was still valid costs an extra CAN$45 on top of the passport fee.
Emergency passport
Contact the nearest Australian embassy, high commission or consulate, or the 24-hour Consular Emergency Centre on +61 2 6261 3305. With a genuine, urgent need to travel you can apply for an emergency passport, valid for up to 12 months.
Emergency Certificate
Report the loss to the local police and the nearest Indian embassy, high commission or consulate at once. To return to India, the mission usually issues an Emergency Certificate after it verifies your nationality and details.
Emergency passport
File a report (acta) with the local police, then go to the Mexican embassy or consulate with proof of nationality and photo ID. Consulates can issue an emergency passport for travellers who must get home; it costs 30% more than an ordinary passport.
Bujumbura Melchior Ndadaye International Airport
- Codes
- IATA BJM · ICAO HBBA
- Serves
- Bujumbura, Bujumbura Mairie Province, Burundi
- Airports nearby
- GID Gitega (67 km), KME Kamembe (106 km)
- Country help
- Every embassy and consulate in Burundi
Check the airline desk and the airport’s lost property before you report the passport: once reported, it can’t be used again even if it turns up.
Questions people ask
Where is the nearest US embassy or consulate to BJM?
US Embassy in Bujumbura, 8 km away. Distances are in a straight line from Bujumbura Melchior Ndadaye International Airport.
Where is the nearest Canadian embassy or consulate to BJM?
Canadian High Commission in Nairobi (Kenya), 864 km away. Distances are in a straight line from Bujumbura Melchior Ndadaye International Airport.
Where is the nearest Australian embassy or consulate to BJM?
Australian High Commission in Nairobi (Kenya), 864 km away. Distances are in a straight line from Bujumbura Melchior Ndadaye International Airport.
What’s the emergency number at BJM?
We haven’t verified Burundi’s emergency numbers yet, so we won’t print one. 112 reaches emergency services across Europe and much of the world from most mobile phones, often with no SIM.
Can I fly out of BJM without my passport?
Not on an international flight. You need an emergency passport or emergency travel document from your own country’s embassy or consulate first. Check with your airline before you rebook.
Can Num get me a new passport?
No. Only your government issues passports. Num finds your nearest mission, lines up the documents you’ll need, and helps you rearrange the trip around it.
NUM is not a government agency and does not issue passports or travel documents. Only your government can, and its fees are paid to it directly. Embassy and consulate locations come from the governments’ own office lists where we have them, and from public data (Wikidata, Wikipedia’s lists of diplomatic missions, the UK Foreign Office’s list of posts, and © OpenStreetMap contributors under the ODbL); confirm opening hours and appointments on the mission’s own site. Steps checked on government pages, 6 Nov 2026.