Passport gone at BIQ? Here’s your way home.
Lost or stolen at Biarritz Pays Basque airport, Biarritz: this is the nearest help for your passport, the number to call, and what each government asks you to bring.
Nearest help from BIQ
- US: US Consulate General in Bordeaux, about 170 km away.
- UK: British Consulate in Bordeaux, 171 km away.
- Canadian: Canadian Embassy in Paris, 669 km away.
- Australian: Australian Embassy in Paris, 667 km away.
- Indian: Indian Consulate General in Marseille, about 557 km away.
- Mexican: Mexican Embassy in Paris, 668 km away.
Your embassy or consulate, by passport
US Consulate General, Bordeaux
About 170 km from BIQ to central Bordeaux, in a straight line. Street address on the official site.
Also in Rennes, Marseille, Lyon, Paris and more.
British Consulate, Bordeaux
171 km from BIQ in a straight line
Also in Marseille, Paris.
Canadian Embassy, Paris
669 km from BIQ in a straight line
Australian Embassy, Paris
667 km from BIQ in a straight line
Indian Consulate General, Marseille
About 557 km from BIQ to central Marseille, in a straight line. Street address on the official site.
Also in Paris.
Mexican Embassy, Paris
668 km from BIQ in a straight line
Distances are straight-line from the terminal area; the drive is longer. Directions open Google Maps from BIQ. Where we only know a post’s city, the distance is to the city centre.
Get the right document, first time
Emergency passport
Report it with Form DS-64, then apply in person at a US embassy or consulate on Form DS-11. If you need to travel before a full passport can arrive, ask for a limited-validity emergency passport, valid for up to a year.
Emergency travel document
Apply online for an emergency travel document if you need to travel within 6 weeks. It costs £125, isn’t refunded, and is usually ready to collect 2 working days after you apply.
Emergency passport
Contact the nearest Government of Canada office as soon as you can; if you urgently need to travel, you can apply for an emergency passport there. Replacing a lost or stolen passport that was still valid costs an extra CAN$45 on top of the passport fee.
Emergency passport
Contact the nearest Australian embassy, high commission or consulate, or the 24-hour Consular Emergency Centre on +61 2 6261 3305. With a genuine, urgent need to travel you can apply for an emergency passport, valid for up to 12 months.
Emergency Certificate
Report the loss to the local police and the nearest Indian embassy, high commission or consulate at once. To return to India, the mission usually issues an Emergency Certificate after it verifies your nationality and details.
Emergency passport
File a report (acta) with the local police, then go to the Mexican embassy or consulate with proof of nationality and photo ID. Consulates can issue an emergency passport for travellers who must get home; it costs 30% more than an ordinary passport.
Border rules in France
- Passport validity: the safe standard for France is a passport 3 months beyond the day you leave. Entry rules for your passport.
- France uses the EU Entry/Exit System: visitors from outside the EU give fingerprints and a face photo at the border instead of getting a passport stamp. It has been fully running since 10 April 2026.
- Schengen short stays are capped at 90 days in any 180. ETIAS, the EU travel authorisation, isn’t running yet and has no start date, so there is nothing to apply for.
- France visa and travel authorisation: who needs one and the official fee.
Biarritz Pays Basque airport
- Codes
- IATA BIQ · ICAO LFBZ
- Serves
- Biarritz, Nouvelle-Aquitaine, France
- Airport website
- Lost property and terminal info ↗
- Airports nearby
- EAS Hondarribia (25 km), PNA Pamplona (78 km), PUF Pau/Pyrénées (90 km), BIO Bilbao (114 km), VIT Alava (117 km), LDE Tarbes/Lourdes/Pyrénées (127 km)
- Country help
- Every embassy and consulate in France
Check the airline desk and the airport’s lost property before you report the passport: once reported, it can’t be used again even if it turns up.
Phone stolen with it? You’ll need data to reach the embassy, your airline and your bank. A travel eSIM for France installs in minutes on a replacement phone.
Questions people ask
Where is the nearest US embassy or consulate to BIQ?
US Consulate General in Bordeaux, about 170 km away. Distances are in a straight line from Biarritz Pays Basque airport. There are also US missions in Rennes, Marseille, Lyon.
Where is the nearest British embassy or consulate to BIQ?
British Consulate in Bordeaux, 171 km away. Distances are in a straight line from Biarritz Pays Basque airport. There are also British missions in Marseille, Paris.
Where is the nearest Canadian embassy or consulate to BIQ?
Canadian Embassy in Paris, 669 km away. Distances are in a straight line from Biarritz Pays Basque airport.
What’s the emergency number at BIQ?
In France: 112 for any emergency, ambulance 15, police 17, fire 18. Call first if you’re in danger or were robbed; the passport comes second.
Can I fly out of BIQ without my passport?
Not on an international flight. You need an emergency passport or emergency travel document from your own country’s embassy or consulate first. Check with your airline before you rebook.
Can Num get me a new passport?
No. Only your government issues passports. Num finds your nearest mission, lines up the documents you’ll need, and helps you rearrange the trip around it.
NUM is not a government agency and does not issue passports or travel documents. Only your government can, and its fees are paid to it directly. Embassy and consulate locations come from the governments’ own office lists where we have them, and from public data (Wikidata, Wikipedia’s lists of diplomatic missions, the UK Foreign Office’s list of posts, and © OpenStreetMap contributors under the ODbL); confirm opening hours and appointments on the mission’s own site. Steps checked on government pages, 6 Nov 2026.