Passport gone at SJU? Here’s your way home.
Lost or stolen at Luis Munoz Marin International Airport, San Juan: this is the nearest help for your passport, the number to call, and what each government asks you to bring.
Nearest help from SJU
- UK: British Consulate General in Miami, 1,671 km away.
- Canadian: Canadian Consulate General in Miami, 1,672 km away.
- Australian: Australian Embassy in Washington, 2,513 km away.
- Indian: Indian Consulate General in Atlanta, about 2,496 km away.
- Mexican: Mexican Consulate General in San Juan, about 8 km away.
Your embassy or consulate, by passport
British Consulate General, Miami
1,671 km from SJU in a straight line
Canadian Consulate General, Miami
Address: 200 South Biscayne Boulevard, Suite 1600, Miami, Florida, U.S.A., 33131
1,672 km from SJU in a straight line
Australian Embassy, Washington
2,513 km from SJU in a straight line
Indian Consulate General, Atlanta
About 2,496 km from SJU to central Atlanta, in a straight line. Street address on the official site.
Mexican Consulate General, San Juan
Address: Ave Luis Muñoz Rivera 654, suite 1110, Piso 11, San Juan, Puerto Rico, 00918
About 8 km from SJU to central San Juan, in a straight line.
Distances are straight-line from the terminal area; the drive is longer. Directions open Google Maps from SJU. Where we only know a post’s city, the distance is to the city centre.
Get the right document, first time
Emergency travel document
Apply online for an emergency travel document if you need to travel within 6 weeks. It costs £125, isn’t refunded, and is usually ready to collect 2 working days after you apply.
Emergency passport
Contact the nearest Government of Canada office as soon as you can; if you urgently need to travel, you can apply for an emergency passport there. Replacing a lost or stolen passport that was still valid costs an extra CAN$45 on top of the passport fee.
Emergency passport
Contact the nearest Australian embassy, high commission or consulate, or the 24-hour Consular Emergency Centre on +61 2 6261 3305. With a genuine, urgent need to travel you can apply for an emergency passport, valid for up to 12 months.
Emergency Certificate
Report the loss to the local police and the nearest Indian embassy, high commission or consulate at once. To return to India, the mission usually issues an Emergency Certificate after it verifies your nationality and details.
Emergency passport
File a report (acta) with the local police, then go to the Mexican embassy or consulate with proof of nationality and photo ID. Consulates can issue an emergency passport for travellers who must get home; it costs 30% more than an ordinary passport.
Luis Munoz Marin International Airport
- Codes
- IATA SJU · ICAO TJSJ
- Serves
- San Juan, Puerto Rico
- Airport website
- Lost property and terminal info ↗
- Airports nearby
- SIG San Juan (10 km), NRR Ceiba (44 km), VQS Vieques (63 km), CPX Culebra (75 km), PSE Ponce (76 km), STT Charlotte Amalie (109 km)
- Country help
- Every embassy and consulate in Puerto Rico
Check the airline desk and the airport’s lost property before you report the passport: once reported, it can’t be used again even if it turns up.
Phone stolen with it? You’ll need data to reach the embassy, your airline and your bank. A travel eSIM for Puerto Rico installs in minutes on a replacement phone.
Questions people ask
Where is the nearest British embassy or consulate to SJU?
British Consulate General in Miami, 1,671 km away. Distances are in a straight line from Luis Munoz Marin International Airport.
Where is the nearest Canadian embassy or consulate to SJU?
Canadian Consulate General in Miami, 1,672 km away. Distances are in a straight line from Luis Munoz Marin International Airport.
Where is the nearest Australian embassy or consulate to SJU?
Australian Embassy in Washington, 2,513 km away. Distances are in a straight line from Luis Munoz Marin International Airport.
What’s the emergency number at SJU?
In Puerto Rico: 911 for any emergency. Call first if you’re in danger or were robbed; the passport comes second.
Can I fly out of SJU without my passport?
Not on an international flight. You need an emergency passport or emergency travel document from your own country’s embassy or consulate first. Check with your airline before you rebook.
Can Num get me a new passport?
No. Only your government issues passports. Num finds your nearest mission, lines up the documents you’ll need, and helps you rearrange the trip around it.
NUM is not a government agency and does not issue passports or travel documents. Only your government can, and its fees are paid to it directly. Embassy and consulate locations come from the governments’ own office lists where we have them, and from public data (Wikidata, Wikipedia’s lists of diplomatic missions, the UK Foreign Office’s list of posts, and © OpenStreetMap contributors under the ODbL); confirm opening hours and appointments on the mission’s own site. Steps checked on government pages, 6 Nov 2026.