Passport gone at ITO? Here’s your way home.
Lost or stolen at Hilo International Airport, Hilo: this is the nearest help for your passport, the number to call, and what each government asks you to bring.
Nearest help from ITO
- UK: British Consulate General in San Francisco, 3,733 km away.
- Canadian: Canadian Consulate General in San Francisco, 3,733 km away.
- Australian: Australian Consulate General in Honolulu, 342 km away.
- Indian: Indian Consulate General in San Francisco, about 3,731 km away.
- Mexican: Mexican Consulate General in San Francisco, 3,734 km away.
Your embassy or consulate, by passport
British Consulate General, San Francisco
3,733 km from ITO in a straight line
Canadian Consulate General, San Francisco
Address: 580 California Street, 14th Floor, San Francisco, California, U.S.A., 94104
3,733 km from ITO in a straight line
Australian Consulate General, Honolulu
342 km from ITO in a straight line
Indian Consulate General, San Francisco
About 3,731 km from ITO to central San Francisco, in a straight line. Street address on the official site.
Mexican Consulate General, San Francisco
Address: 532 Folsom Street, San Francisco, California, 94105
3,734 km from ITO in a straight line
Distances are straight-line from the terminal area; the drive is longer. Directions open Google Maps from ITO. Where we only know a post’s city, the distance is to the city centre.
Get the right document, first time
Emergency travel document
Apply online for an emergency travel document if you need to travel within 6 weeks. It costs £125, isn’t refunded, and is usually ready to collect 2 working days after you apply.
Emergency passport
Contact the nearest Government of Canada office as soon as you can; if you urgently need to travel, you can apply for an emergency passport there. Replacing a lost or stolen passport that was still valid costs an extra CAN$45 on top of the passport fee.
Emergency passport
Contact the nearest Australian embassy, high commission or consulate, or the 24-hour Consular Emergency Centre on +61 2 6261 3305. With a genuine, urgent need to travel you can apply for an emergency passport, valid for up to 12 months.
Emergency Certificate
Report the loss to the local police and the nearest Indian embassy, high commission or consulate at once. To return to India, the mission usually issues an Emergency Certificate after it verifies your nationality and details.
Emergency passport
File a report (acta) with the local police, then go to the Mexican embassy or consulate with proof of nationality and photo ID. Consulates can issue an emergency passport for travellers who must get home; it costs 30% more than an ordinary passport.
Border rules in the United States
- Passport validity: the safe standard for the United States is a passport valid for your whole stay. Entry rules for your passport.
- United States visa and travel authorisation: who needs one and the official fee.
Hilo International Airport
- Codes
- IATA ITO · ICAO PHTO
- Serves
- Hilo, Hawaii, United States
- Airports nearby
- MUE Waimea (72 km), KOA Kailua-Kona (105 km)
- City guide
- Hawaiʻi Island with Num
- Country help
- Every embassy and consulate in the United States
Check the airline desk and the airport’s lost property before you report the passport: once reported, it can’t be used again even if it turns up.
Phone stolen with it? You’ll need data to reach the embassy, your airline and your bank. A travel eSIM for the United States installs in minutes on a replacement phone.
Questions people ask
Where is the nearest British embassy or consulate to ITO?
British Consulate General in San Francisco, 3,733 km away. Distances are in a straight line from Hilo International Airport.
Where is the nearest Canadian embassy or consulate to ITO?
Canadian Consulate General in San Francisco, 3,733 km away. Distances are in a straight line from Hilo International Airport.
Where is the nearest Australian embassy or consulate to ITO?
Australian Consulate General in Honolulu, 342 km away. Distances are in a straight line from Hilo International Airport.
What’s the emergency number at ITO?
In the United States: 911 for any emergency. Call first if you’re in danger or were robbed; the passport comes second.
Can I fly out of ITO without my passport?
Not on an international flight. You need an emergency passport or emergency travel document from your own country’s embassy or consulate first. Check with your airline before you rebook.
Can Num get me a new passport?
No. Only your government issues passports. Num finds your nearest mission, lines up the documents you’ll need, and helps you rearrange the trip around it.
NUM is not a government agency and does not issue passports or travel documents. Only your government can, and its fees are paid to it directly. Embassy and consulate locations come from the governments’ own office lists where we have them, and from public data (Wikidata, Wikipedia’s lists of diplomatic missions, the UK Foreign Office’s list of posts, and © OpenStreetMap contributors under the ODbL); confirm opening hours and appointments on the mission’s own site. Steps checked on government pages, 6 Nov 2026.