Passport gone at MSY? Here’s your way home.
Lost or stolen at Louis Armstrong New Orleans International Airport, New Orleans: this is the nearest help for your passport, the number to call, and what each government asks you to bring.
Nearest help from MSY
- UK: British Consulate General in Houston, 492 km away.
- Canadian: Canadian Consulate General in Dallas, 693 km away.
- Australian: Australian Consulate General in Houston, 502 km away.
- Indian: Indian Consulate General in Houston, 496 km away.
- Mexican: Mexican Consulate in New Orleans, 20 km away.
Your embassy or consulate, by passport
British Consulate General, Houston
492 km from MSY in a straight line
Also in Atlanta, Miami, Chicago.
Canadian Consulate General, Dallas
Address: 500 N. Akard Street, Suite 2900, Dallas, Texas, U.S.A., 75201
693 km from MSY in a straight line
Also in Atlanta, Miami, Chicago.
Australian Consulate General, Houston
502 km from MSY in a straight line
Also in Chicago.
Indian Consulate General, Houston
496 km from MSY in a straight line
Also in Atlanta, Chicago.
Mexican Consulate, New Orleans
Address: 901 Convention Center Blvd Suite 119 Nueva Orleans, LA 70130
20 km from MSY in a straight line
Also in Houston, Little Rock, Dallas, Atlanta and more.
Distances are straight-line from the terminal area; the drive is longer. Directions open Google Maps from MSY. Where we only know a post’s city, the distance is to the city centre.
Get the right document, first time
Emergency travel document
Apply online for an emergency travel document if you need to travel within 6 weeks. It costs £125, isn’t refunded, and is usually ready to collect 2 working days after you apply.
Emergency passport
Contact the nearest Government of Canada office as soon as you can; if you urgently need to travel, you can apply for an emergency passport there. Replacing a lost or stolen passport that was still valid costs an extra CAN$45 on top of the passport fee.
Emergency passport
Contact the nearest Australian embassy, high commission or consulate, or the 24-hour Consular Emergency Centre on +61 2 6261 3305. With a genuine, urgent need to travel you can apply for an emergency passport, valid for up to 12 months.
Emergency Certificate
Report the loss to the local police and the nearest Indian embassy, high commission or consulate at once. To return to India, the mission usually issues an Emergency Certificate after it verifies your nationality and details.
Emergency passport
File a report (acta) with the local police, then go to the Mexican embassy or consulate with proof of nationality and photo ID. Consulates can issue an emergency passport for travellers who must get home; it costs 30% more than an ordinary passport.
Border rules in the United States
- Passport validity: the safe standard for the United States is a passport valid for your whole stay. Entry rules for your passport.
- United States visa and travel authorisation: who needs one and the official fee.
Louis Armstrong New Orleans International Airport
- Codes
- IATA MSY · ICAO KMSY
- Serves
- New Orleans, Louisiana, United States
- Airport website
- Lost property and terminal info ↗
- Airports nearby
- BTR Baton Rouge (104 km), GPT Gulfport (124 km)
- Country help
- Every embassy and consulate in the United States
Check the airline desk and the airport’s lost property before you report the passport: once reported, it can’t be used again even if it turns up.
Phone stolen with it? You’ll need data to reach the embassy, your airline and your bank. A travel eSIM for the United States installs in minutes on a replacement phone.
Questions people ask
Where is the nearest British embassy or consulate to MSY?
British Consulate General in Houston, 492 km away. Distances are in a straight line from Louis Armstrong New Orleans International Airport. There are also British missions in Atlanta, Miami, Chicago.
Where is the nearest Canadian embassy or consulate to MSY?
Canadian Consulate General in Dallas, 693 km away. Distances are in a straight line from Louis Armstrong New Orleans International Airport. There are also Canadian missions in Atlanta, Miami, Chicago.
Where is the nearest Australian embassy or consulate to MSY?
Australian Consulate General in Houston, 502 km away. Distances are in a straight line from Louis Armstrong New Orleans International Airport. There are also Australian missions in Chicago.
What’s the emergency number at MSY?
In the United States: 911 for any emergency. Call first if you’re in danger or were robbed; the passport comes second.
Can I fly out of MSY without my passport?
Not on an international flight. You need an emergency passport or emergency travel document from your own country’s embassy or consulate first. Check with your airline before you rebook.
Can Num get me a new passport?
No. Only your government issues passports. Num finds your nearest mission, lines up the documents you’ll need, and helps you rearrange the trip around it.
NUM is not a government agency and does not issue passports or travel documents. Only your government can, and its fees are paid to it directly. Embassy and consulate locations come from the governments’ own office lists where we have them, and from public data (Wikidata, Wikipedia’s lists of diplomatic missions, the UK Foreign Office’s list of posts, and © OpenStreetMap contributors under the ODbL); confirm opening hours and appointments on the mission’s own site. Steps checked on government pages, 6 Nov 2026.