Mexico · Tulum travel guide

A concierge that already knows Tulum

NUM holds 3,540 places in and around Tulum. Text it what you want, in any language. It finds three real places that fit, open now, and books the one you pick.

Free for travelers Any language, any hour Nobody can pay to be recommended
A view of Tulum
Photo: Popo le Chien · CC BY-SA 3.0 · Wikimedia Commons
The directory

What is in the Tulum directory

367Restaurants
37Street food
107Cafés
133Bars
636Hotels
114Attractions
4Markets
31Desserts
22Bakeries
30Shopping
87Beauty and spa
5Museums

Built from open map data, kept current, and never ranked by who paid, because nobody can pay. Placement is not for sale on NUM. Counted November 8, 2026.

Before you go

Tulum at a glance

Tulum is a town on the Caribbean coast of the Yucatán Peninsula. Beside it, a walled Maya port city stands on 12 m cliffs above the sea. The destination takes in the town (Pueblo), a beach hotel strip, La Veleta, Aldea Zama and the Sian Ka'an reserve. People come for the ruins, the beaches and the cenotes.

Known for

  • Tulum archaeological site Zona Arqueológica de Tulum

    A walled Maya city at its height from the 13th to 15th centuries, with the El Castillo pyramid on the cliff edge over the sea.

  • Playa Paraíso

    One of Tulum's popular beaches, along with Playa Ruinas below the archaeological site and Papaya Playa.

  • Dos Ojos cenote Cenote Dos Ojos

    Twin cenotes north of Tulum opening into a flooded cave system, part of Sac Actun; used for snorkeling and guided cavern dives.

  • Sian Ka'an Biosphere Reserve Reserva de la Biosfera Sian Ka'an

    A UNESCO World Heritage Site since 1987, of jungle, wetland and reef, with the Muyil Maya site and wildlife from flamingos to crocodiles.

  • Tulum Pueblo

    The town proper, inland from the beach hotel strip, with La Veleta to its southwest and Aldea Zama to its south.

Getting there

Tulum International Airport (TQO) opened in December 2023, about 20 km southwest of town. It has taxi stands, car rental and a Tren Maya station next door. Many visitors still fly into Cancún International Airport, where ADO buses leave for Tulum and the Tren Maya runs south to Tulum station.

Getting around

The town, the beach strip and the ruins are spread out, so most people use taxis, bikes or a rental car. Cenotes and Cobá are best reached by car or tour.

When to go

The Atlantic hurricane season runs June 1 to November 30, peaking mid-August to mid-October. Sargassum seaweed has reached this coast most summers since 2015, so winter and spring usually have cleaner beaches.

Local tip

At Dos Ojos, cavern diving is done on guided trips, usually two dives of about 45 minutes at 5 to 7 m. Non-divers can snorkel in the open cenotes.

Facts checked November 1, 2026. Transport and openings change, so NUM checks them again.

Where NUM looks in Tulum

Districts NUM covers here.

  • La Veleta (southwest of the town center)
  • Tulum town center (Pueblo)
  • Tulum (whole town)
  • Tumben Kaa (colonia in Tulum)
How it works

How NUM works in Tulum

  1. 1

    Text NUM what you want

    A table, a massage, a driver, a pharmacy. In your words, in your language.

  2. 2

    Get three real places

    Checked, open now, and close to where you are. Nobody paid to be on the list.

  3. 3

    It books the one you pick

    The confirmation stays in your thread. A real person is one message away.

Questions

Questions about NUM in Tulum

How many restaurants does NUM know in Tulum?

367 in and around Tulum, from the open map data NUM builds its directory on. NUM does not list all of them at you. It picks three that fit what you asked for, and says why.

Does NUM cover street food and markets in Tulum?

Yes: 37 street-food spots and 4 markets. Ask it what is open now and it will answer for the hour you are actually in.

Can NUM help me find a hotel in Tulum?

NUM knows 636 places to stay here. It finds the one that fits and hands you to the licensed partner who books it, so you always know who you are booking with.

Which airport is closer, Tulum or Cancún?

Tulum International Airport, about 20 km southwest of town. Cancún has many more flights and ADO buses and the Tren Maya to Tulum.

Can I go inside the temples at the ruins?

No. Visitors view the buildings from outside; entry to the Temple of the Frescoes is no longer allowed.

What language can I message NUM in for Tulum?

Whatever you write in. NUM answers in the language of your message, and in the script you used, which for Chinese means Traditional stays Traditional.

Does it cost anything?

Not for travelers. Booking through NUM is free and nothing is added to your bill. NUM Plus and NUM Platinum are optional and only add room.

For businesses

For businesses in Tulum

If you run somewhere here, list it free. No account needed: add your place or update its details, and NUM checks them before they go live. Taking bookings through NUM is a separate, optional sign-up.

  • Free to list, no account needed
  • NUM checks every listing before it goes live
  • Nobody can pay to be recommended

Text it. It's booked.

A concierge you can text, anywhere you land.

Tulum eSIM: data on the local networks in Tulum, installed before you land. Mexico eSIM plans.

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