AI concierge · Florence, Italy
Your AI concierge in Florence
Tell NUM what you need in Florence, in your own language, and it answers from the 15,081 places it knows there: a table for tonight in Oltrarno, a car to FLR, a massage after the flight, what is still open at 2 am. Three checked picks, not a list of fifty, then it asks the place for you or opens its booking page already filled in.
Free · any hour · 16 languages · a person from NUM can join the chat

What NUM knows in Florence
15,081 places in Florence, each one a real place on the map. Nobody can pay to be in an answer. Kinds counted 2 Oct 2026.
- Oltrarno
- Santo Spirito
- Santa Croce
- San Lorenzo
- Sant'Ambrogio
- Duomo
Ask it like this in Florence
Say it the way you would to a friend who lives there.
- “Table for four tonight at 20:00 in Oltrarno, somewhere locals like.”17 places here take bookings online; NUM opens their booking page with your party and time filled in.
- “A car to FLR at 06:00 tomorrow. Two of us, one big bag.”Florence Airport, Peretola (FLR).
- “What’s still open after midnight in Santo Spirito?”It checks the opening hours it has before it picks.
- “Breakfast near my hotel in Santa Croce before 8.”
- “A massage after a long flight in Santa Croce, this evening.”Where the spa takes bookings online, NUM opens its booking page with the time filled in.
- “Live music tonight in San Lorenzo.”
Places that book online in Florence
| What | Places with online booking | Booking systems |
|---|---|---|
| hotels | 22 | SynXis (7), Cloudbeds (5), TravelClick (4), Marriott (2) |
| restaurants and cafés | 17 | OpenTable (14), SevenRooms (1), SynXis (1), TravelClick (1) |
| bars | 4 | SevenRooms (3), OpenTable (1) |
Where a place takes bookings online, NUM opens its booking page with your party, date and time filled in. Everywhere else it sends your request to the place and tells you the moment they answer. Counted from NUM’s directory on 9 Nov 2026.
Florence: questions
Is there an AI concierge in Florence?
Yes. NUM works in Florence as a concierge you can text at any hour. It knows 15,081 places there, answers in 16 languages and is free. Open it at app.itsnum.com or text it on LINE.
Can NUM book a restaurant in Florence?
Yes. 17 restaurants and cafés in Florence take bookings online through OpenTable, SevenRooms, SynXis and TravelClick, and NUM opens their booking page with your party size, date and time filled in, so one tap books it. For the rest it sends your request to the restaurant and tells you the moment they say yes.
Can it get me a car from Florence Airport, Peretola?
Ask for a car to or from Florence Airport, Peretola (FLR) and NUM gives you the button to get one. A host can arrange a private car, and a fixed price is shown where the driver offers one.
Is the concierge free in Florence?
Yes, and it stays free. There is no booking fee on your bill and no paid spots in the answers: businesses pay NUM when a booking completes.
How is NUM different from a hotel concierge in Florence?
It goes where you go: any neighbourhood, from Oltrarno to Santo Spirito to Santa Croce, at any hour, in your language, and you keep the whole trip in one chat. When a question needs a human, a person from NUM can join.
Which parts of Florence does it know?
All of it, including Oltrarno, Santo Spirito, Santa Croce, San Lorenzo, Sant'Ambrogio and Duomo. Every answer is a real place on the map.