AI concierge · Hanoi, Vietnam
Your AI concierge in Hanoi
Tell NUM what you need in Hanoi, in your own language, and it answers from the 78,624 places it knows there: a table for tonight in Old Quarter, a car to HAN, a massage after the flight, what is still open at 2 am. Three checked picks, not a list of fifty, then it asks the place for you or opens its booking page already filled in.
Free · any hour · 16 languages · a person from NUM can join the chat
What NUM knows in Hanoi
78,624 places in Hanoi, each one a real place on the map. Nobody can pay to be in an answer. Kinds counted 2 Oct 2026.
- Old Quarter
- Hoan Kiem
- Tay Ho
- Ba Dinh
- French Quarter
Ask it like this in Hanoi
Say it the way you would to a friend who lives there.
- “Table for four tonight at 20:00 in Old Quarter, somewhere locals like.”5 places here take bookings online; NUM opens their booking page with your party and time filled in.
- “A car to HAN at 06:00 tomorrow. Two of us, one big bag.”Noi Bai International (HAN).
- “What’s still open after midnight in Hoan Kiem?”It checks the opening hours it has before it picks.
- “Breakfast near my hotel in Tay Ho before 8.”
- “A massage after a long flight in Tay Ho, this evening.”Where the spa takes bookings online, NUM opens its booking page with the time filled in.
- “Live music tonight in Ba Dinh.”
Places that book online in Hanoi
| What | Places with online booking | Booking systems |
|---|---|---|
| hotels | 17 | SiteMinder (13), TravelClick (3), Cloudbeds (1) |
| restaurants and cafés | 5 | SiteMinder (2), Cloudbeds (1), Marriott (1), SevenRooms (1) |
| spas, salons and gyms | 3 | Fresha (2), Setmore (1) |
Where a place takes bookings online, NUM opens its booking page with your party, date and time filled in. Everywhere else it sends your request to the place and tells you the moment they answer. Counted from NUM’s directory on 9 Nov 2026.
Hanoi: questions
Is there an AI concierge in Hanoi?
Yes. NUM works in Hanoi as a concierge you can text at any hour. It knows 78,624 places there, answers in 16 languages and is free. Open it at app.itsnum.com or text it on LINE.
Can NUM book a restaurant in Hanoi?
Yes. 5 restaurants and cafés in Hanoi take bookings online through SiteMinder, Cloudbeds, Marriott and SevenRooms, and NUM opens their booking page with your party size, date and time filled in, so one tap books it. For the rest it sends your request to the restaurant and tells you the moment they say yes.
Can it get me a car from Noi Bai International Airport?
Ask for a car to or from Noi Bai International (HAN) and NUM gives you the button to get one. A host can arrange a private car, and a fixed price is shown where the driver offers one.
Is the concierge free in Hanoi?
Yes, and it stays free. There is no booking fee on your bill and no paid spots in the answers: businesses pay NUM when a booking completes.
How is NUM different from a hotel concierge in Hanoi?
It goes where you go: any neighbourhood, from Old Quarter to Hoan Kiem to Tay Ho, at any hour, in your language, and you keep the whole trip in one chat. When a question needs a human, a person from NUM can join.
Which parts of Hanoi does it know?
All of it, including Old Quarter, Hoan Kiem, Tay Ho, Ba Dinh and French Quarter. Every answer is a real place on the map.