Passport gone at PTJ? Here’s your way home.
Lost or stolen at Portland Airport: this is the nearest help for your passport, the number to call, and what each government asks you to bring.
Nearest help from PTJ
- US: US Consulate General in Melbourne, 312 km away.
- UK: British Consulate General in Melbourne, 311 km away.
- Canadian: Canadian High Commission in Canberra, 759 km away.
- Indian: Indian High Commission in Canberra, 758 km away.
- Mexican: Mexican Embassy in Canberra, 758 km away.
Your embassy or consulate, by passport
US Consulate General, Melbourne
312 km from PTJ in a straight line
Also in Canberra, Sydney.
British Consulate General, Melbourne
311 km from PTJ in a straight line
Also in Canberra, Sydney.
Canadian High Commission, Canberra
759 km from PTJ in a straight line
Also in Sydney.
Indian High Commission, Canberra
758 km from PTJ in a straight line
Phone +61-2-6273-3999
Also in Melbourne, Perth, Sydney.
Mexican Embassy, Canberra
758 km from PTJ in a straight line
Distances are straight-line from the terminal area; the drive is longer. Directions open Google Maps from PTJ. Where we only know a post’s city, the distance is to the city centre.
Get the right document, first time
Emergency passport
Report it with Form DS-64, then apply in person at a US embassy or consulate on Form DS-11. If you need to travel before a full passport can arrive, ask for a limited-validity emergency passport, valid for up to a year.
Emergency travel document
Apply online for an emergency travel document if you need to travel within 6 weeks. It costs £125, isn’t refunded, and is usually ready to collect 2 working days after you apply.
Emergency passport
Contact the nearest Government of Canada office as soon as you can; if you urgently need to travel, you can apply for an emergency passport there. Replacing a lost or stolen passport that was still valid costs an extra CAN$45 on top of the passport fee.
Emergency Certificate
Report the loss to the local police and the nearest Indian embassy, high commission or consulate at once. To return to India, the mission usually issues an Emergency Certificate after it verifies your nationality and details.
Emergency passport
File a report (acta) with the local police, then go to the Mexican embassy or consulate with proof of nationality and photo ID. Consulates can issue an emergency passport for travellers who must get home; it costs 30% more than an ordinary passport.
Border rules in Australia
- Passport validity: the safe standard for Australia is a passport valid for your whole stay. Entry rules for your passport.
- Australia visa and travel authorisation: who needs one and the official fee.
Portland Airport
- Codes
- IATA PTJ · ICAO YPOD
- Serves
- Victoria, Australia
- Airports nearby
- MGB Mount Gambier (88 km)
- Country help
- Every embassy and consulate in Australia
Check the airline desk and the airport’s lost property before you report the passport: once reported, it can’t be used again even if it turns up.
Phone stolen with it? You’ll need data to reach the embassy, your airline and your bank. A travel eSIM for Australia installs in minutes on a replacement phone.
Questions people ask
Where is the nearest US embassy or consulate to PTJ?
US Consulate General in Melbourne, 312 km away. Distances are in a straight line from Portland Airport. There are also US missions in Canberra, Sydney.
Where is the nearest British embassy or consulate to PTJ?
British Consulate General in Melbourne, 311 km away. Distances are in a straight line from Portland Airport. There are also British missions in Canberra, Sydney.
Where is the nearest Canadian embassy or consulate to PTJ?
Canadian High Commission in Canberra, 759 km away. Distances are in a straight line from Portland Airport. There are also Canadian missions in Sydney.
What’s the emergency number at PTJ?
We haven’t verified Australia’s emergency numbers yet, so we won’t print one. 112 reaches emergency services across Europe and much of the world from most mobile phones, often with no SIM.
Can I fly out of PTJ without my passport?
Not on an international flight. You need an emergency passport or emergency travel document from your own country’s embassy or consulate first. Check with your airline before you rebook.
Can Num get me a new passport?
No. Only your government issues passports. Num finds your nearest mission, lines up the documents you’ll need, and helps you rearrange the trip around it.
NUM is not a government agency and does not issue passports or travel documents. Only your government can, and its fees are paid to it directly. Embassy and consulate locations come from the governments’ own office lists where we have them, and from public data (Wikidata, Wikipedia’s lists of diplomatic missions, the UK Foreign Office’s list of posts, and © OpenStreetMap contributors under the ODbL); confirm opening hours and appointments on the mission’s own site. Steps checked on government pages, 6 Nov 2026.