Passport gone at YRO? Here’s your way home.
Lost or stolen at Ottawa / Rockcliffe Airport, Ottawa: this is the nearest help for your passport, the number to call, and what each government asks you to bring.
Nearest help from YRO
- US: US Embassy in Ottawa, 5 km away.
- UK: British High Commission in Ottawa, 6 km away.
- Australian: Australian High Commission in Ottawa, 6 km away.
- Indian: Indian High Commission in Ottawa, 3 km away.
- Mexican: Mexican Embassy in Ottawa, 6 km away.
Your embassy or consulate, by passport
US Embassy, Ottawa
5 km from YRO in a straight line
Also in Montreal, Toronto, Quebec, Halifax.
British High Commission, Ottawa
6 km from YRO in a straight line
Also in Montreal, Toronto.
Australian High Commission, Ottawa
6 km from YRO in a straight line
Also in Toronto.
Indian High Commission, Ottawa
3 km from YRO in a straight line
Also in Toronto.
Mexican Embassy, Ottawa
6 km from YRO in a straight line
Also in Montreal, Toronto, Leamington.
Distances are straight-line from the terminal area; the drive is longer. Directions open Google Maps from YRO. Where we only know a post’s city, the distance is to the city centre.
Get the right document, first time
Emergency passport
Report it with Form DS-64, then apply in person at a US embassy or consulate on Form DS-11. If you need to travel before a full passport can arrive, ask for a limited-validity emergency passport, valid for up to a year.
Emergency travel document
Apply online for an emergency travel document if you need to travel within 6 weeks. It costs £125, isn’t refunded, and is usually ready to collect 2 working days after you apply.
Emergency passport
Contact the nearest Australian embassy, high commission or consulate, or the 24-hour Consular Emergency Centre on +61 2 6261 3305. With a genuine, urgent need to travel you can apply for an emergency passport, valid for up to 12 months.
Emergency Certificate
Report the loss to the local police and the nearest Indian embassy, high commission or consulate at once. To return to India, the mission usually issues an Emergency Certificate after it verifies your nationality and details.
Emergency passport
File a report (acta) with the local police, then go to the Mexican embassy or consulate with proof of nationality and photo ID. Consulates can issue an emergency passport for travellers who must get home; it costs 30% more than an ordinary passport.
Border rules in Canada
- Passport validity: the safe standard for Canada is a passport valid for your whole stay. Entry rules for your passport.
- Canada visa and travel authorisation: who needs one and the official fee.
Ottawa / Rockcliffe Airport
- Codes
- IATA YRO · ICAO CYRO
- Serves
- Ottawa, Ontario, Canada
- Airport website
- Lost property and terminal info ↗
- Airports nearby
- YND Gatineau (9 km), YOW Ottawa (15 km), MSS Massena (86 km), OGS Ogdensburg (88 km), YMX Montréal (127 km), YUL Montréal (148 km)
- Country help
- Every embassy and consulate in Canada
Check the airline desk and the airport’s lost property before you report the passport: once reported, it can’t be used again even if it turns up.
Phone stolen with it? You’ll need data to reach the embassy, your airline and your bank. A travel eSIM for Canada installs in minutes on a replacement phone.
Questions people ask
Where is the nearest US embassy or consulate to YRO?
US Embassy in Ottawa, 5 km away. Distances are in a straight line from Ottawa / Rockcliffe Airport. There are also US missions in Montreal, Toronto, Quebec.
Where is the nearest British embassy or consulate to YRO?
British High Commission in Ottawa, 6 km away. Distances are in a straight line from Ottawa / Rockcliffe Airport. There are also British missions in Montreal, Toronto.
Where is the nearest Australian embassy or consulate to YRO?
Australian High Commission in Ottawa, 6 km away. Distances are in a straight line from Ottawa / Rockcliffe Airport. There are also Australian missions in Toronto.
What’s the emergency number at YRO?
In Canada: 911 for any emergency. Call first if you’re in danger or were robbed; the passport comes second.
Can I fly out of YRO without my passport?
Not on an international flight. You need an emergency passport or emergency travel document from your own country’s embassy or consulate first. Check with your airline before you rebook.
Can Num get me a new passport?
No. Only your government issues passports. Num finds your nearest mission, lines up the documents you’ll need, and helps you rearrange the trip around it.
NUM is not a government agency and does not issue passports or travel documents. Only your government can, and its fees are paid to it directly. Embassy and consulate locations come from the governments’ own office lists where we have them, and from public data (Wikidata, Wikipedia’s lists of diplomatic missions, the UK Foreign Office’s list of posts, and © OpenStreetMap contributors under the ODbL); confirm opening hours and appointments on the mission’s own site. Steps checked on government pages, 6 Nov 2026.