Passport gone at POP? Here’s your way home.
Lost or stolen at Gregorio Luperon International Airport, Puerto Plata: this is the nearest help for your passport, the number to call, and what each government asks you to bring.
Nearest help from POP
- US: US Embassy in Santo Domingo, 153 km away.
- UK: British Embassy in Santo Domingo, 160 km away.
- Canadian: Canadian Embassy in Santo Domingo, 158 km away.
- Australian: Australian Embassy in Mexico City (Mexico), 2,994 km away.
- Indian: Indian Embassy in Santo Domingo, 158 km away.
- Mexican: Mexican Embassy in Santo Domingo, 159 km away.
Your embassy or consulate, by passport
US Embassy, Santo Domingo
153 km from POP in a straight line
British Embassy, Santo Domingo
160 km from POP in a straight line
Canadian Embassy, Santo Domingo
Address: Av. Winston Churchill 1099 Torre Citigroup en Acropólis Center, 18th Floor Ensanche Piantini, Santo Domingo, Dominican Republic
158 km from POP in a straight line
Also in Punta Cana.
Australian Embassy in Mexico City, Mexico (covers the Dominican Republic)
2,994 km from POP in a straight line
Indian Embassy, Santo Domingo
158 km from POP in a straight line
Mexican Embassy, Santo Domingo
159 km from POP in a straight line
Distances are straight-line from the terminal area; the drive is longer. Directions open Google Maps from POP. Where we only know a post’s city, the distance is to the city centre.
Get the right document, first time
Emergency passport
Report it with Form DS-64, then apply in person at a US embassy or consulate on Form DS-11. If you need to travel before a full passport can arrive, ask for a limited-validity emergency passport, valid for up to a year.
Emergency travel document
Apply online for an emergency travel document if you need to travel within 6 weeks. It costs £125, isn’t refunded, and is usually ready to collect 2 working days after you apply.
Emergency passport
Contact the nearest Government of Canada office as soon as you can; if you urgently need to travel, you can apply for an emergency passport there. Replacing a lost or stolen passport that was still valid costs an extra CAN$45 on top of the passport fee.
Emergency passport
Contact the nearest Australian embassy, high commission or consulate, or the 24-hour Consular Emergency Centre on +61 2 6261 3305. With a genuine, urgent need to travel you can apply for an emergency passport, valid for up to 12 months.
Emergency Certificate
Report the loss to the local police and the nearest Indian embassy, high commission or consulate at once. To return to India, the mission usually issues an Emergency Certificate after it verifies your nationality and details.
Emergency passport
File a report (acta) with the local police, then go to the Mexican embassy or consulate with proof of nationality and photo ID. Consulates can issue an emergency passport for travellers who must get home; it costs 30% more than an ordinary passport.
Border rules in the Dominican Republic
- Passport validity: the safe standard for the Dominican Republic is a passport 6 months left on the day you arrive. Entry rules for your passport.
- Dominican Republic visa and travel authorisation: who needs one and the official fee.
Gregorio Luperon International Airport
- Codes
- IATA POP · ICAO MDPP
- Serves
- Puerto Plata, Puerto Plata Province, Dominican Republic
- Airport website
- Lost property and terminal info ↗
- Airports nearby
- STI Santiago (40 km), AZS Samana (103 km), JBQ La Isabela (145 km)
- Country help
- Every embassy and consulate in the Dominican Republic
Check the airline desk and the airport’s lost property before you report the passport: once reported, it can’t be used again even if it turns up.
Phone stolen with it? You’ll need data to reach the embassy, your airline and your bank. A travel eSIM for the Dominican Republic installs in minutes on a replacement phone.
Questions people ask
Where is the nearest US embassy or consulate to POP?
US Embassy in Santo Domingo, 153 km away. Distances are in a straight line from Gregorio Luperon International Airport.
Where is the nearest British embassy or consulate to POP?
British Embassy in Santo Domingo, 160 km away. Distances are in a straight line from Gregorio Luperon International Airport.
Where is the nearest Canadian embassy or consulate to POP?
Canadian Embassy in Santo Domingo, 158 km away. Distances are in a straight line from Gregorio Luperon International Airport. There are also Canadian missions in Punta Cana.
What’s the emergency number at POP?
In the Dominican Republic: 911 for any emergency. Call first if you’re in danger or were robbed; the passport comes second.
Can I fly out of POP without my passport?
Not on an international flight. You need an emergency passport or emergency travel document from your own country’s embassy or consulate first. Check with your airline before you rebook.
Can Num get me a new passport?
No. Only your government issues passports. Num finds your nearest mission, lines up the documents you’ll need, and helps you rearrange the trip around it.
NUM is not a government agency and does not issue passports or travel documents. Only your government can, and its fees are paid to it directly. Embassy and consulate locations come from the governments’ own office lists where we have them, and from public data (Wikidata, Wikipedia’s lists of diplomatic missions, the UK Foreign Office’s list of posts, and © OpenStreetMap contributors under the ODbL); confirm opening hours and appointments on the mission’s own site. Steps checked on government pages, 6 Nov 2026.