Passport gone at HKG? Here’s your way home.
Lost or stolen at Hong Kong International Airport, Hong Kong: this is the nearest help for your passport, the number to call, and what each government asks you to bring.
Nearest help from HKG
- US: US Consulate General in Central and Western, 25 km away.
- Canadian: Canadian Consulate General in Hong Kong, 25 km away.
- Australian: Australian Consulate General in Hong Kong, 27 km away.
- Indian: Indian Consulate General in Hong Kong, about 29 km away.
- Mexican: Mexican Consulate General in Hong Kong, about 29 km away.
Your embassy or consulate, by passport
US Consulate General, Central and Western
25 km from HKG in a straight line
No UK mission listed in Hong Kong
British nationals here get help from a mission in a nearby country. Use the official finder.
Canadian Consulate General, Hong Kong
25 km from HKG in a straight line
Australian Consulate General, Hong Kong
27 km from HKG in a straight line
Indian Consulate General, Hong Kong
About 29 km from HKG to central Hong Kong, in a straight line. Street address on the official site.
Mexican Consulate General, Hong Kong
About 29 km from HKG to central Hong Kong, in a straight line. Street address on the official site.
Distances are straight-line from the terminal area; the drive is longer. Directions open Google Maps from HKG. Where we only know a post’s city, the distance is to the city centre.
Get the right document, first time
Emergency passport
Report it with Form DS-64, then apply in person at a US embassy or consulate on Form DS-11. If you need to travel before a full passport can arrive, ask for a limited-validity emergency passport, valid for up to a year.
Emergency travel document
Apply online for an emergency travel document if you need to travel within 6 weeks. It costs £125, isn’t refunded, and is usually ready to collect 2 working days after you apply.
Emergency passport
Contact the nearest Government of Canada office as soon as you can; if you urgently need to travel, you can apply for an emergency passport there. Replacing a lost or stolen passport that was still valid costs an extra CAN$45 on top of the passport fee.
Emergency passport
Contact the nearest Australian embassy, high commission or consulate, or the 24-hour Consular Emergency Centre on +61 2 6261 3305. With a genuine, urgent need to travel you can apply for an emergency passport, valid for up to 12 months.
Emergency Certificate
Report the loss to the local police and the nearest Indian embassy, high commission or consulate at once. To return to India, the mission usually issues an Emergency Certificate after it verifies your nationality and details.
Emergency passport
File a report (acta) with the local police, then go to the Mexican embassy or consulate with proof of nationality and photo ID. Consulates can issue an emergency passport for travellers who must get home; it costs 30% more than an ordinary passport.
Border rules in Hong Kong
- Passport validity: the safe standard for Hong Kong is a passport 1 month beyond the day you leave.
- Hong Kong visa and travel authorisation: who needs one and the official fee.
Hong Kong International Airport
- Codes
- IATA HKG · ICAO VHHH
- Serves
- Hong Kong, New Territories, Hong Kong
- Airport website
- Lost property and terminal info ↗
- Airports nearby
- MFM Nossa Senhora do Carmo (38 km), SZX Shenzhen (38 km), ZUH Zhuhai (65 km), HUZ Huizhou (108 km), FUO Foshan (122 km), CAN Guangzhou (136 km)
- City guide
- Hong Kong with Num
- Country help
- Every embassy and consulate in Hong Kong
Check the airline desk and the airport’s lost property before you report the passport: once reported, it can’t be used again even if it turns up.
Phone stolen with it? You’ll need data to reach the embassy, your airline and your bank. A travel eSIM for Hong Kong installs in minutes on a replacement phone.
Questions people ask
Where is the nearest US embassy or consulate to HKG?
US Consulate General in Central and Western, 25 km away. Distances are in a straight line from Hong Kong International Airport.
Where is the nearest Canadian embassy or consulate to HKG?
Canadian Consulate General in Hong Kong, 25 km away. Distances are in a straight line from Hong Kong International Airport.
Where is the nearest Australian embassy or consulate to HKG?
Australian Consulate General in Hong Kong, 27 km away. Distances are in a straight line from Hong Kong International Airport.
What’s the emergency number at HKG?
In Hong Kong: 999 for any emergency (112 also works). Call first if you’re in danger or were robbed; the passport comes second.
Can I fly out of HKG without my passport?
Not on an international flight. You need an emergency passport or emergency travel document from your own country’s embassy or consulate first. Check with your airline before you rebook.
Can Num get me a new passport?
No. Only your government issues passports. Num finds your nearest mission, lines up the documents you’ll need, and helps you rearrange the trip around it.
NUM is not a government agency and does not issue passports or travel documents. Only your government can, and its fees are paid to it directly. Embassy and consulate locations come from the governments’ own office lists where we have them, and from public data (Wikidata, Wikipedia’s lists of diplomatic missions, the UK Foreign Office’s list of posts, and © OpenStreetMap contributors under the ODbL); confirm opening hours and appointments on the mission’s own site. Steps checked on government pages, 6 Nov 2026.