Lost your passport in Mexico? Breathe. Here’s the way home.
Where your embassy or consulate is in Mexico, the number to call, and what your government asks you to bring for an emergency passport.
Your mission in Mexico
- US: 10 missions, Mexico City, Ciudad Juárez, Guadalajara
- UK: 2 missions, Mexico City, Cancun
- Canadian: 3 missions, Mexico City, Guadalajara, Monterrey
- Australian: Australian Embassy in Mexico City.
- Indian: Indian Embassy in Mexico City.
Your mission in Mexico
US Embassy, Mexico City
US Consulate General, Ciudad Juárez
US Consulate General, Guadalajara
US Consulate General, Hermosillo
US Consulate General, Matamoros
US Consulate General, Mérida
US Consulate General, Monterrey
US Consulate General, Nogales
US Consulate General, Nuevo Laredo
US Consulate General, Tijuana
British Embassy, Mexico City
British Consulate General, Cancun
Canadian Embassy, Mexico City
Calle Schiller No. 529, Colonia Polanco, 11560, CDMX, Mexico
Canadian Consulate, Guadalajara
World Trade Center, Av. Mariano Otero 1249, Torre Pacifico Piso 8, Col. Rinconada del Bosque, 44530 Guadalajara, Jalisco, México
Canadian Consulate General, Monterrey
Torre Gomez Morin 955, Ave. Gomez Morin No. 955, Suite 404, Col. Montebello, 66279 San Pedro Garza Garcia, Nuevo Léon, México
Get the right document, first time
Emergency passport
Report it with Form DS-64, then apply in person at a US embassy or consulate on Form DS-11. If you need to travel before a full passport can arrive, ask for a limited-validity emergency passport, valid for up to a year.
Emergency travel document
Apply online for an emergency travel document if you need to travel within 6 weeks. It costs £125, isn’t refunded, and is usually ready to collect 2 working days after you apply.
Emergency passport
Contact the nearest Government of Canada office as soon as you can; if you urgently need to travel, you can apply for an emergency passport there. Replacing a lost or stolen passport that was still valid costs an extra CAN$45 on top of the passport fee.
Emergency passport
Contact the nearest Australian embassy, high commission or consulate, or the 24-hour Consular Emergency Centre on +61 2 6261 3305. With a genuine, urgent need to travel you can apply for an emergency passport, valid for up to 12 months.
Emergency Certificate
Report the loss to the local police and the nearest Indian embassy, high commission or consulate at once. To return to India, the mission usually issues an Emergency Certificate after it verifies your nationality and details.
Border rules in Mexico
- Passport validity: the safe standard for Mexico is a passport 6 months beyond the day you leave. Entry rules for your passport.
- Mexico visa and travel authorisation: who needs one and the official fee.
Lost it at the airport?
Each airport page shows the nearest mission for your passport and how far it is.
- MEX · Mexico City
- CUN · Cancún
- GDL · Guadalajara
- MTY · Monterrey
- TIJ · Tijuana
- SJD · San José del Cabo
- NLU · Mexico City
- PVR · Puerto Vallarta
- MID · Mérida
- BJX · Silao
- CUL · Culiacán
- CJS · Ciudad Juárez
- HMO · Hermosillo
- CUU · Chihuahua
- QRO · Querétaro
- OAX · Oaxaca
- VER · Veracruz
- MZT · Mazatlàn
- TLC · Toluca
- VSA · Villahermosa
- MLM · Morelia
- PBC · Puebla
- AGU · Aguascalientes
- HUX · Huatulco
- ACA · Acapulco
- CZM · Cozumel
- ZIH · Ixtapa
- LTO · Loreto
- TQO · Tulum
- TGZ · Tuxtla Gutiérrez
- MXL · Mexicali
- LAP · La Paz
- PXM · Puerto Escondido
- TRC · Torreón
- SLP · San Luis Potosí
- TAM · Ciudad Madero
- TAP · Tapachula
- CEN · Ciudad Obregón
- DGO · Durango
- LMM · Los Mochis
- ZCL · Zacatecas
- REX · Reynosa
- CTM · Chetumal
- CME · Ciudad del Carmen
- TPQ · Tepic
- CLQ · Colima
- UPN · Uruapan
- ZLO · Manzanillo
- NLD · Nuevo Laredo
- MTT · Cosoleacaque
- CPE · Campeche
- MAM · Matamoros
- CVM · Ciudad Victoria
- IZT · Ixtepec
- PDS · Piedras Negras
- GYM · Guaymas
- PAZ · Poza Rica
- SLW · Saltillo
- CSW · Cabo San Lucas
Phone stolen with it? You’ll need data to reach the embassy, your airline and your bank. A travel eSIM for Mexico installs in minutes on a replacement phone.
Questions people ask
Where is the US embassy in Mexico?
US Consulate General in Ciudad Juárez; US Consulate General in Guadalajara; US Consulate General in Hermosillo; US Consulate General in Matamoros; US Embassy in Mexico City; US Consulate General in Monterrey; US Consulate General in Mérida; US Consulate General in Nogales; US Consulate General in Nuevo Laredo; US Consulate General in Tijuana. Check the mission’s own site for hours and appointments.
Where is the British embassy in Mexico?
British Consulate General in Cancun; British Embassy in Mexico City. Check the mission’s own site for hours and appointments.
Where is the Canadian embassy in Mexico?
Canadian Consulate in Guadalajara; Canadian Embassy in Mexico City; Canadian Consulate General in Monterrey. Check the mission’s own site for hours and appointments.
What’s the emergency number in Mexico?
In Mexico: 911 for any emergency. Call first if you’re in danger or were robbed; the passport comes second.
Can I leave Mexico without a passport?
Not on an international journey. Get an emergency passport or travel document from your own embassy or consulate first, and check the exit rules with it.
Can Num get me a new passport?
No. Only your government issues passports. Num finds your mission, the documents to bring and the fastest way to rearrange your trip.
NUM is not a government agency and does not issue passports or travel documents. Only your government can, and its fees are paid to it directly. Embassy and consulate locations come from the governments’ own office lists where we have them, and from public data (Wikidata, Wikipedia’s lists of diplomatic missions, the UK Foreign Office’s list of posts, and © OpenStreetMap contributors under the ODbL); confirm opening hours and appointments on the mission’s own site. Steps checked on government pages, 6 Nov 2026.