Passport gone at DWC? Here’s your way home.
Lost or stolen at Al Maktoum International Airport, Dubai: this is the nearest help for your passport, the number to call, and what each government asks you to bring.
Nearest help from DWC
- US: US Embassy in Abu Dhabi, 90 km away.
- UK: British Embassy in Dubai, 43 km away.
- Canadian: Canadian Consulate General in Dubai, 38 km away.
- Australian: Australian Consulate General in Dubai, about 36 km away.
- Indian: Indian Consulate General in Dubai, 43 km away.
- Mexican: Mexican Embassy in Abu Dhabi, 87 km away.
Your embassy or consulate, by passport
US Embassy, Abu Dhabi
90 km from DWC in a straight line
Also in Dubai.
British Embassy, Dubai
43 km from DWC in a straight line
Also in Abu Dhabi.
Canadian Consulate General, Dubai
38 km from DWC in a straight line
Also in Abu Dhabi.
Australian Consulate General, Dubai
About 36 km from DWC to central Dubai, in a straight line. Street address on the official site.
Also in Abu Dhabi.
Indian Consulate General, Dubai
43 km from DWC in a straight line
Also in Abu Dhabi.
Mexican Embassy, Abu Dhabi
87 km from DWC in a straight line
Distances are straight-line from the terminal area; the drive is longer. Directions open Google Maps from DWC. Where we only know a post’s city, the distance is to the city centre.
Get the right document, first time
Emergency passport
Report it with Form DS-64, then apply in person at a US embassy or consulate on Form DS-11. If you need to travel before a full passport can arrive, ask for a limited-validity emergency passport, valid for up to a year.
Emergency travel document
Apply online for an emergency travel document if you need to travel within 6 weeks. It costs £125, isn’t refunded, and is usually ready to collect 2 working days after you apply.
Emergency passport
Contact the nearest Government of Canada office as soon as you can; if you urgently need to travel, you can apply for an emergency passport there. Replacing a lost or stolen passport that was still valid costs an extra CAN$45 on top of the passport fee.
Emergency passport
Contact the nearest Australian embassy, high commission or consulate, or the 24-hour Consular Emergency Centre on +61 2 6261 3305. With a genuine, urgent need to travel you can apply for an emergency passport, valid for up to 12 months.
Emergency Certificate
Report the loss to the local police and the nearest Indian embassy, high commission or consulate at once. To return to India, the mission usually issues an Emergency Certificate after it verifies your nationality and details.
Emergency passport
File a report (acta) with the local police, then go to the Mexican embassy or consulate with proof of nationality and photo ID. Consulates can issue an emergency passport for travellers who must get home; it costs 30% more than an ordinary passport.
Border rules in the United Arab Emirates
- Passport validity: the safe standard for the United Arab Emirates is a passport 6 months left on the day you arrive. Entry rules for your passport.
Al Maktoum International Airport
- Codes
- IATA DWC · ICAO OMDW
- Serves
- Dubai, Dubai Emirate, United Arab Emirates
- Airport website
- Lost property and terminal info ↗
- Airports nearby
- DXB Dubai (45 km), SHJ Sharjah (60 km), AUH Abu Dhabi (72 km), AAN Al Ain (84 km), AEU Abu Musa (110 km), RKT Ras Al Khaimah (112 km)
- City guide
- Dubai with Num
- Country help
- Every embassy and consulate in the United Arab Emirates
Check the airline desk and the airport’s lost property before you report the passport: once reported, it can’t be used again even if it turns up.
Phone stolen with it? You’ll need data to reach the embassy, your airline and your bank. A travel eSIM for the United Arab Emirates installs in minutes on a replacement phone.
Questions people ask
Where is the nearest US embassy or consulate to DWC?
US Embassy in Abu Dhabi, 90 km away. Distances are in a straight line from Al Maktoum International Airport. There are also US missions in Dubai.
Where is the nearest British embassy or consulate to DWC?
British Embassy in Dubai, 43 km away. Distances are in a straight line from Al Maktoum International Airport. There are also British missions in Abu Dhabi.
Where is the nearest Canadian embassy or consulate to DWC?
Canadian Consulate General in Dubai, 38 km away. Distances are in a straight line from Al Maktoum International Airport. There are also Canadian missions in Abu Dhabi.
What’s the emergency number at DWC?
In the United Arab Emirates: ambulance 998, police 999, fire 997. Call first if you’re in danger or were robbed; the passport comes second.
Can I fly out of DWC without my passport?
Not on an international flight. You need an emergency passport or emergency travel document from your own country’s embassy or consulate first. Check with your airline before you rebook.
Can Num get me a new passport?
No. Only your government issues passports. Num finds your nearest mission, lines up the documents you’ll need, and helps you rearrange the trip around it.
NUM is not a government agency and does not issue passports or travel documents. Only your government can, and its fees are paid to it directly. Embassy and consulate locations come from the governments’ own office lists where we have them, and from public data (Wikidata, Wikipedia’s lists of diplomatic missions, the UK Foreign Office’s list of posts, and © OpenStreetMap contributors under the ODbL); confirm opening hours and appointments on the mission’s own site. Steps checked on government pages, 6 Nov 2026.