Lost your passport in Indonesia? Breathe. Here’s the way home.
Where your embassy or consulate is in Indonesia, the number to call, and what your government asks you to bring for an emergency passport.
Your mission in Indonesia
- US: 3 missions, Jakarta, Medan, Surabaya
- UK: 2 missions, Jakarta, Bali
- Canadian: Canadian Embassy in Jakarta.
- Australian: 4 missions, Jakarta, Denpasar, Makassar
- Indian: 3 missions, Jakarta, Denpasar, Medan
- Mexican: Mexican Embassy in Jakarta.
Your mission in Indonesia
US Embassy, Jakarta
US Consulate, Medan
US Consulate General, Surabaya
British Embassy, Jakarta
British Honorary Consulate, Bali
Australian Embassy, Jakarta
Australian Consulate General, Denpasar
Australian Consulate General, Makassar
Australian Consulate General, Surabaya
Indian Embassy, Jakarta
Indian Consulate General, Denpasar
Indian Consulate General, Medan
Get the right document, first time
Emergency passport
Report it with Form DS-64, then apply in person at a US embassy or consulate on Form DS-11. If you need to travel before a full passport can arrive, ask for a limited-validity emergency passport, valid for up to a year.
Emergency travel document
Apply online for an emergency travel document if you need to travel within 6 weeks. It costs £125, isn’t refunded, and is usually ready to collect 2 working days after you apply.
Emergency passport
Contact the nearest Government of Canada office as soon as you can; if you urgently need to travel, you can apply for an emergency passport there. Replacing a lost or stolen passport that was still valid costs an extra CAN$45 on top of the passport fee.
Emergency passport
Contact the nearest Australian embassy, high commission or consulate, or the 24-hour Consular Emergency Centre on +61 2 6261 3305. With a genuine, urgent need to travel you can apply for an emergency passport, valid for up to 12 months.
Emergency Certificate
Report the loss to the local police and the nearest Indian embassy, high commission or consulate at once. To return to India, the mission usually issues an Emergency Certificate after it verifies your nationality and details.
Emergency passport
File a report (acta) with the local police, then go to the Mexican embassy or consulate with proof of nationality and photo ID. Consulates can issue an emergency passport for travellers who must get home; it costs 30% more than an ordinary passport.
Border rules in Indonesia
- Passport validity: the safe standard for Indonesia is a passport 6 months left on the day you arrive.
- Indonesia visa and travel authorisation: who needs one and the official fee.
Lost it at the airport?
Each airport page shows the nearest mission for your passport and how far it is.
- CGK · Jakarta
- DPS · Kuta
- SUB · Surabaya
- UPG · Makassar
- BPN · Balikpapan
- HLP · Jakarta
- BTH · Batam
- SRG · Semarang
- PNK · Pontianak
- LOP · Mataram
- PDG · Padang
- BDJ · Banjarbaru
- KNO · Beringin
- MDC · Manado
- SOC · Surakarta
- DJJ · Sentani
- AMQ · Ambon
- BTJ · Banda Aceh
- YIA · Yogyakarta
- JOG · Yogyakarta
- PLM · Palembang
- BDO · Bandung
- PKU · Pekanbaru
- TKG · Bandar Lampung
- PGK · Pangkal Pinang
- KOE · Kupang
- SOQ · Sorong
- PLW · Palu
- MLG · Malang
- BKS · Bengkulu
- TRK · Tarakan
- PKY · Palangkaraya
- TTE · Ternate
- MKW · Manokwari
- AAP · Samarinda
- BEJ · Tanjung Redeb - Borneo Island
- MKQ · Merauke
- KTG · Ketapang
- WMX · Wamena
- BMU · Bima
- TNJ · Tanjung Pinang-Bintan Island
- GNS · Gunungsitoli
- TIM · Timika
- BIK · Biak
- KJT · Kertajati
- CXP · Cilacap
- DHX · Kediri
- DUM · Dumai
- FKQ · Fakfak
- FLZ · Sibolga
- KNG · Kaimana
- KXB · Kolaka
- LSR · Kutacane
- LUV · Langgur
- MEQ · Kuala Pesisir
- NAH · Tabukan Utara
- NAM · Namniwel
- NPO · Nanga Pinoh-Borneo Island
- NTX · Ranai-Natuna Besar Island
- OKL · Oksibil
- PDO · Talang Gudang-Sumatra Island
- PSU · Putussibau-Borneo Island
- SQG · Sintang
- TJG · Tanta-Tabalong
- TMH · Tanah Merah
- TRT · Toraja
- TXE · Takengon
- UGU · Bilogai
- WNI · Wangi-wangi Island
Phone stolen with it? You’ll need data to reach the embassy, your airline and your bank. A travel eSIM for Indonesia installs in minutes on a replacement phone.
Questions people ask
Where is the US embassy in Indonesia?
US Embassy in Jakarta; US Consulate in Medan; US Consulate General in Surabaya. Check the mission’s own site for hours and appointments.
Where is the British embassy in Indonesia?
British Honorary Consulate in Bali; British Embassy in Jakarta. Check the mission’s own site for hours and appointments.
Where is the Canadian embassy in Indonesia?
Canadian Embassy in Jakarta. Check the mission’s own site for hours and appointments.
What’s the emergency number in Indonesia?
In Indonesia: 112 for any emergency, ambulance 119, police 110. Call first if you’re in danger or were robbed; the passport comes second.
Can I leave Indonesia without a passport?
Not on an international journey. Get an emergency passport or travel document from your own embassy or consulate first, and check the exit rules with it.
Can Num get me a new passport?
No. Only your government issues passports. Num finds your mission, the documents to bring and the fastest way to rearrange your trip.
NUM is not a government agency and does not issue passports or travel documents. Only your government can, and its fees are paid to it directly. Embassy and consulate locations come from the governments’ own office lists where we have them, and from public data (Wikidata, Wikipedia’s lists of diplomatic missions, the UK Foreign Office’s list of posts, and © OpenStreetMap contributors under the ODbL); confirm opening hours and appointments on the mission’s own site. Steps checked on government pages, 6 Nov 2026.